Your data stays yours. Here's how.
At watitoto 33803, we handle your account details, payment information and gameplay records with the same care you'd expect from any brand built for Indonesia. This policy covers...
What we collect and why
When you open an account at watitoto 33803, we collect your name, email, phone number and date of birth to verify your identity and comply with local regulations in supported regions. Your payment information—whether you use DANA, OVO, GoPay or QRIS—is encrypted and never stored on our servers after each transaction completes. We also track your gameplay, session duration and account activity
to detect fraud, prevent underage access and personalise your lobby experience. This data is retained only as long as your account is active, plus a compliance period afterward. We do not sell or share your personal information with third parties outside our payment and legal partners.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy questions? Reach us directly.
Email Support
Send privacy concerns to our data team at [email protected]. We respond within 48 hours and can address account deletion, data export or correction requests.
Live Chat
Chat with our support team inside the platform. They can escalate privacy matters to our compliance officer and answer questions about how your DANA, OVO, GoPay or QRIS payments are handled.
Data Access Request
You have the right to see all data we hold about you. Submit a formal request through Account Settings and we'll deliver a complete copy within 30 days.
How we keep your trust
Encryption Standard
All traffic between your device and our servers runs on TLS 1.3 encryption. Payment data for DANA, OVO, GoPay and QRIS transactions is triple-encrypted before storage.
Compliance Review
Our privacy practices are audited annually by independent third-party firms. Results are available on request to verify we meet Indonesian data protection standards.
No Cookie Tracking
We use session cookies only to keep you logged in. We do not plant advertising cookies or sell browsing data to marketers or analytics firms.
Breach Protocol
If a breach occurs, you'll be notified within 24 hours with details of affected data, steps we've taken and what you should do to protect your account.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS providers we work with must meet the same encryption and fraud-prevention standards we enforce internally.
Deletion on Request
Close your account and request a full data wipe. We delete all personal records within 60 days except what tax or anti-money-laundering law requires us to retain.